Topics:  employment, goonellabah call centre, telstra

Telstra workers call it a day

Telstra Lismore Jobs Market at the Goonellabah Sports and Aquatic Centre.
Telstra Lismore Jobs Market at the Goonellabah Sports and Aquatic Centre. Cathy Adams

TELSTRA's Goonellabah call centre workers will be walking out of the centre for the last time at 5pm today as the facility is shut down, just two months after the telco announced the closure.

It's been a rough ride for the centre's 116 workers, who throughout the process had declined to be interviewed for fear of losing their redundancy packages.

But early signs from last Thursday's jobs fair are promising, with several of the 88 Telstra staff who attended the event indicating they were already looking at transitioning into new careers via jobs or further study.

Jobs fair event organizer Samantha Muller said feedback from job seekers and employers was overwhelmingly positive, with some employers so impressed with the quality of candidates they had expanded their available full-time positions.

Opportunities available to job seekers included customer service, administration, and aged care.

However, Lismore mayor Jenny Dowell said, despite the positive news from the jobs' market, Telstra still should never have closed the call centre, describing it as a 'PR disaster' for the company.

"The bottom line is this should not have happened. There were no financial reasons for this to happen," she said.

Cr Dowell argued the Goonellabah facility could have been expanded and more jobs created, but Telstra chose to pursue 'convenience' rather than a 'strong business case'.

With the apparent success of the jobs market, funded with a $55,000 contribution from Telstra, Cr Dowell said she would like to see it become an annual event, although who would foot the bill was unclear.



Local Real Estate

Featured Jobs

Tweed jobs listed daily



Local Partners

LATEST DEALS AND OFFERS

Cars For Sale

Find cars for sale online now.
Learn More

Property Listings

Search for a property online right now.
Learn More

Local Profile

Stay Connected

Get the news as it happens, in your inbox

You can change the newsletters you are subscribed to when you edit your profile

Edit Profile


Special Offers

Latest deals and offers

Horoscopes

Taurus

Attending to unfinished emotional business from the past may be tedious but essential now. You need to let go of past hurts and memories. You...

read more

Marketplace

Special Offers & Promotions

Compare & Save